Promoting Resilience in Higher Education
Linking learning with Module R Relationships
BRiTE (R) Positive Communication with Parents
Using the SIB framework, think about why these three elements are appropriate.
Setting the scene for cooperation by communicating empathy, encouragement and showing a desire to work with the parent/carer on the issue of concern.
Identify interests (the concern/issue/wants/needs) focus on the parent/carer’s viewpoint, check your understanding by paraphrasing what they say, use attentive body language and active listening (see Communication Skills).
Brainstorming options in an open and honest way (avoiding criticising and judging).