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Promoting Resilience in Higher Education


Linking learning with Module R Relationships

BRiTE (R) Positive Communication with Parents

Using the SIB framework, think about why these three elements are appropriate.

Setting the scene for cooperation by communicating empathy, encouragement and showing a desire to work with the parent/carer on the issue of concern.

Identify interests (the concern/issue/wants/needs) focus on the parent/carer’s viewpoint, check your understanding by paraphrasing what they say, use attentive body language and active listening (see Communication Skills).

Brainstorming options in an open and honest way (avoiding criticising and judging).

Australian Government