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Promoting Resilience in Higher Education

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Linking learning with Module R Relationships

BRiTE (R) Positive Communication with Parents

Using the SIB framework, think about why these three elements are appropriate.

Setting the scene for cooperation by communicating empathy, encouragement and showing a desire to work with the parent/carer on the issue of concern.

Identify interests (the concern/issue/wants/needs) focus on the parent/carer’s viewpoint, check your understanding by paraphrasing what they say, use attentive body language and active listening (see Communication Skills).

Brainstorming options in an open and honest way (avoiding criticising and judging).

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